[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”header” module_id=”top” _builder_version=”4.27.0″ z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” collapsed=”on” global_colors_info=”{}”][et_pb_fullwidth_header title=”Financial Support” subhead=”Useful tools and information to help manage your finances” button_one_url=”\/loans” button_two_url=”\/savings” admin_label=”Fullwidth Header” module_id=”mcb-hs1″ _builder_version=”4.27.0″ title_font_size=”50px” background_color=”rgba(39,56,60,0.97)” background_image=”https:\/\/castlecommunitybank.co.uk\/wp-content\/uploads\/2021\/01\/HeaderCCB.png” parallax=”on” button_one_custom_padding_tablet=”10px|30px|10px|30px” button_one_custom_padding_phone=”” button_one_custom_padding_last_edited=”on|desktop” button_two_custom_padding_tablet=”10px|30px|10px|30px” button_two_custom_padding_phone=”” button_two_custom_padding_last_edited=”on|phone” min_height=”471.5px” custom_margin=”||-103px||false|false” custom_padding=”100px||45px||false|false” custom_padding_tablet=”80px||40px|” custom_padding_phone=”” custom_padding_last_edited=”on|phone” title_font_size_tablet=”41px” title_font_size_phone=”38px” title_font_size_last_edited=”on|phone” background_last_edited=”on|phone” z_index_tablet=”500″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength_tablet=”1px” content_text_shadow_horizontal_length_tablet=”0px” content_text_shadow_vertical_length_tablet=”0px” content_text_shadow_blur_strength_tablet=”1px” subhead_text_shadow_horizontal_length_tablet=”0px” subhead_text_shadow_vertical_length_tablet=”0px” subhead_text_shadow_blur_strength_tablet=”1px” content_link_text_shadow_horizontal_length_tablet=”0px” content_link_text_shadow_vertical_length_tablet=”0px” content_link_text_shadow_blur_strength_tablet=”1px” content_ul_text_shadow_horizontal_length_tablet=”0px” content_ul_text_shadow_vertical_length_tablet=”0px” content_ul_text_shadow_blur_strength_tablet=”1px” content_ol_text_shadow_horizontal_length_tablet=”0px” content_ol_text_shadow_vertical_length_tablet=”0px” content_ol_text_shadow_blur_strength_tablet=”1px” content_quote_text_shadow_horizontal_length_tablet=”0px” content_quote_text_shadow_vertical_length_tablet=”0px” content_quote_text_shadow_blur_strength_tablet=”1px” button_one_text_shadow_horizontal_length_tablet=”0px” button_one_text_shadow_vertical_length_tablet=”0px” button_one_text_shadow_blur_strength_tablet=”1px” button_two_text_shadow_horizontal_length_tablet=”0px” button_two_text_shadow_vertical_length_tablet=”0px” button_two_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” box_shadow_horizontal_button_one_tablet=”0px” box_shadow_vertical_button_one_tablet=”0px” box_shadow_blur_button_one_tablet=”40px” box_shadow_spread_button_one_tablet=”0px” box_shadow_horizontal_button_two_tablet=”0px” box_shadow_vertical_button_two_tablet=”0px” box_shadow_blur_button_two_tablet=”40px” box_shadow_spread_button_two_tablet=”0px” text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength_tablet=”1px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”h2 – headline” _builder_version=”4.27.0″ background_color=”#27383c” collapsed=”off” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#ffffff” header_2_text_color=”#ffffff” header_3_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n
We have a wide range of information and tools available to help you better manage your money.<\/p>\n
If you are struggling with debt, need help budgeting or want to check out how to best detect the latest fraud and scams, please visit the relevant sections below for more information.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”debtmanagement” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”snoopapp” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text disabled_on=”on|on|on” admin_label=”bereavement” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” disabled=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”budgetplanner” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”benefitscalculator” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text disabled_on=”on|on|on” admin_label=”moneymanagement” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” disabled=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”fraudawareness” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text disabled_on=”on|on|on” admin_label=”loansharks” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” disabled=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text disabled_on=”on|on|on” admin_label=”faqs” _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#27383C” background_color=”#ffffff” text_orientation=”center” custom_padding=”20px|20px|10px|20px|false|false” border_radii=”on|40px|40px|40px|40px” disabled=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”debt management” module_id=”debtmanagement” _builder_version=”4.27.0″ background_color=”#F4F5F7″ collapsed=”on” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n
The financial well-being of Castle Community Bank Members is our priority. <\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
There are a variety of reasons you may find yourself struggling with debt, many of which can be beyond your control. According to the debt charity Stepchange, the top 3 reasons for calls to their helpline are:<\/p>\n
Castle Community Bank are a responsible lender and we want to work with our customers and help when difficulties are encountered. So, if you are experiencing debt problems, please make sure that you get help straight away by speaking to us before it spirals out of control.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.27.0″ _module_preset=”default” toggle_level=”h6″ global_colors_info=”{}”][et_pb_accordion_item title=”Free help and advice when it comes to debt problems” open=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
The organisations below are also sources of free help and advice when it comes to debt problems.*<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Energy suppliers who offer grants” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Here’s a list of energy suppliers who offer grants to their customers:<\/p>\n Scottish Power Hardship Fund<\/strong> Ovo Energy Fund<\/strong> E.ON Energy Fund<\/strong> E.ON Next Energy Fund<\/strong> EDF Energy Customer Support Fund<\/strong> Bulb Energy Fund<\/strong> Octopus \u2018Octo Assist Fund\u2019<\/strong> If residents can\u2019t get a grant from their own supplier, they might be able to get a grant from the British Gas Energy Trust. These grants are available to anyone – you don\u2019t have to be a British Gas customer to be eligible.<\/p>\n Members may also be able to access local grants and you can see what’s available in your area on the\u00a0Simple Energy Advice website<\/a>.<\/p>\n <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Struggling with your debt obligations?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n When struggling with debt it can lead to feelings of depression or distress, the following organisations are there to help people in need of assistance.<\/p>\n <\/span><\/p>\n Your local authority website can also be a source of advice specific to your area.<\/strong><\/p>\n *Please note these are links to external sites. Castle Community Bank is not responsible for the content or views expressed on them<\/em><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ disabled_on=”on|on|on” _builder_version=”4.27.0″ _module_preset=”default” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” background_color=”#ffffff” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|8px|8px|8px|8px” global_colors_info=”{}”]The organisations below are also sources of free help and advice when it comes to debt problems.*<\/p>\n Stepchange British Gas Energy Support Fund \u2013 apply for a grant on the British Gas Energy Trust website Ovo Energy Fund \u2013 apply for a grant on the Ovo Energy Fund website<\/p>\n E.ON Energy Fund \u2013 apply for a grant on the E.ON Energy Fund website<\/p>\n E.ON Next Energy Fund \u2013 apply for a grant on the E.ON Next Energy Fund website<\/p>\n EDF Energy Customer Support Fund \u2013 sign up to the priority services register to apply for a grant on the EDF Energy website<\/p>\n Bulb Energy Fund \u2013 apply for a grant on the Bulb Energy Fund website<\/p>\n Octopus \u2018Octo Assist Fund\u2019 \u2013 apply for a grant on the Octopus website<\/p>\n If residents can\u2019t get a grant from their own supplier, they might be able to get a grant from the British Gas Energy Trust. These grants are available to anyone \u2013 you don\u2019t have to be a British Gas customer to be eligible.<\/p>\n Members may also be able to access local grants and you can see what\u2019s available in your area on the Simple Energy Advice website.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”on|on|on” _builder_version=”4.27.0″ _module_preset=”default” disabled=”on” global_colors_info=”{}”]<\/p>\n Struggling with your debt obligations? When struggling with debt it can lead to feelings of depression or distress, the following organisations are there to help people in need of assistance. Your local authority website can also be a source of advice specific to your area.<\/p>\n *Please note these are links to external sites. Castle Community Bank is not responsible for the content or views expressed on them<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n *Please note these are links to external sites. Castle Community Bank is not responsible for the content or views expressed on them<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Back to Top” _builder_version=”4.27.0″ _module_preset=”default” global_module=”2810″ saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#top” button_text=”Back to top” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#27383C” button_border_color=”#27383C” button_border_radius=”30px” button_icon=”!||divi||400″ button_icon_color=”#ffffff” button_icon_placement=”left” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”budget” module_id=”budgetplanner” _builder_version=”4.27.0″ background_color=”RGBA(255,255,255,0)” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ disabled_on=”off|off|off” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n Our free budget planner may help you to identify your outgoings and where changes may be made such as where these can be reduced.<\/p>\n It may also help you to see if you have enough money left to cover any additional borrowing e.g. a loan or mortgage. To download the planner, please click the link below.[\/et_pb_text][et_pb_button button_text=”Download now” button_alignment=”center” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#EF1C2F” button_border_color=”#EF1C2F” button_border_radius=”30px” button_icon=”||divi||400″ button_icon_color=”#ffffff” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n See also the link to the Inbest benefits calculator here to help you find out if you\u2019re eligible for any benefits.<\/p>\n DISCLAIMER: The results provided by the budget planner are based on certain assumptions, including the data entered by the user. The budget planner does not account for individual needs or circumstances. The results generated are for reference only, it does not and is not intended to constitute financial advice. Castle Community Bank shall not be liable for any errors or omissions (human, mechanical or otherwise) in or for any reliance placed upon the results by anyone; nor shall it be liable for the consequences of any decision or action taken upon or as a result of the information or results provided by the budget planner.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/castlecommunitybank.co.uk\/wp-content\/uploads\/2024\/08\/benefits_calculator.png” title_text=”Benefits Calculator image” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Back to Top” _builder_version=”4.27.0″ _module_preset=”default” global_module=”2810″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#top” button_text=”Back to top” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#27383C” button_border_color=”#27383C” button_border_radius=”30px” button_icon=”!||divi||400″ button_icon_color=”#ffffff” button_icon_placement=”left” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”fraud” module_id=”fraudawareness” _builder_version=”4.27.0″ background_color=”#F4F5F7″ collapsed=”on” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#1E242E” header_3_text_color=”#1E242E” header_4_text_color=”#1E242E” global_colors_info=”{}”]<\/p>\n Be Fraud Aware. Follow our checklists to help you protect yourself against clone websites and scams. Be vigilant, if it sounds too good to be true, it probably is.<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.27.0″ _module_preset=”default” toggle_level=”h6″ global_colors_info=”{}”][et_pb_accordion_item title=”Beware of Scams” open=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Castle Community Bank is the trading name of North Edinburgh and Castle Credit Union LTD\u00a0<\/strong>authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FCA Firm Reference Number: 213877).<\/p>\n Clone firms may purport to be North Edinburgh and Castle Credit Union\u00a0and\/or Castle Community Bank. Please note that\u00a0https:\/\/castlecommunitybank.co.uk\/<\/span><\/a>\u00a0is North Edinburgh and Castle Credit Union\u2019s only website and we have no other domain names. Please note that we do offer loans and deposits on comparison websites, through our trusted broker My Community Finance.<\/p>\n Be extra vigilant if a website other than this one states that they are the trading name of North Edinburgh and Castle Credit Union and\/or Castle Community Bank as they are likely to be fraudulent.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Identifying Clone firms” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Clones operate by stealing the details of genuine firms regulated by the FCA and pretend they are their own. They may hijack our name and imitate our website with tweaks to some or all of our contact details<\/p>\n So when you go on to check their credentials it can appear as if you\u2019re dealing with a genuine company.<\/p>\n Be warned that if you proceed with an investment through one of these clones, you\u2019re likely to lose any money your part with, as there is no protection from the Financial Services Compensation Scheme.<\/p>\n We cannot rule out the possibility that our trading name, logo and\/or address will be, or has been, used to try and defraud the public through false correspondence. This type of fraud may be via email, text message or by using a website, any or all of which purport to originate from Castle Community Bank. The fact that an email or message of any kind appears to come from Castle Community Bank or North Edinburgh and Castle Credit Union does not, of itself, guarantee that that message is legitimate.<\/p>\n Your best defence is not to fall foul of a clone firm in the first place.<\/p>\n Follow our checklist to help you protect yourself against clones:<\/p>\n Do not be taken in by phone calls or emails that arrive out of the blue offering tempting investment opportunities.<\/p>\n Beware of advertisements that pop up on social media promising high investment returns and steer you towards websites that are probably fake.<\/p>\n Even if you think an approach might be genuine do plenty of research before going ahead. Don\u2019t click on to any links or\u00a0attachments contained in an email \u2013 instead search online for the genuine company\u2019s website address and contact them direct via the general switchboard number. Don\u2019t forget clones often imitate real company websites \u2013 mimicking colour schemes and wording and using logos from regulators to add an air of legitimacy \u2013 but any phone numbers are likely to lead you only to the scammer.<\/p>\n Always check the\u00a0FCA register<\/span><\/a><\/span>\u00a0for the company\u2019s phone number, email and address and use these to make contact rather than those that appear on the website you\u2019re directed to. Some scammers might claim the official FCA details are out of date, but do not be swayed by this.<\/p>\n Don\u2019t be rushed. However plausible a sales person comes across, don\u2019t be rushed into agreeing a deal. If the returns promised seem too good to be true, they almost certainly are and at the very least the arrangement will be high risk. More likely, you could become a victim of an outright scam, and any money you hand over will be lost and unrecoverable<\/p>\n If you\u2019ve any doubts about an investment offer then don\u2019t proceed. Legitimate companies won\u2019t pressurise you to move money quickly. Never give out bank or credit card details unless you\u2019re confident you know who you\u2019re dealing with.<\/p>\n Castle Community Bank strongly cautions the public against sending funds where they have been advised of a change of account details or been advised of different account details that those first advised by Castle Community Bank.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Steps to check before handing over any money” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If you are offered deposit products or lending solutions, you should take these steps before handing over any money:<\/strong><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are you dealing with the real Castle Community Bank?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Are you dealing with the real Castle Community Bank?<\/strong><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to Report a scam” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Report a scam<\/strong><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Find out more about scams and how to spot them” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.0″ text_text_color=”#1E242E” header_3_text_color=”#1E242E” header_4_text_color=”#1E242E” global_colors_info=”{}”]<\/p>\n REMEMBER: if it sounds too good to be true, it probably is!<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Back to Top” _builder_version=”4.27.0″ _module_preset=”default” global_module=”2810″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#top” button_text=”Back to top” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#27383C” button_border_color=”#27383C” button_border_radius=”30px” button_icon=”!||divi||400″ button_icon_color=”#ffffff” button_icon_placement=”left” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”snoop” module_id=”snoopapp” _builder_version=”4.27.0″ background_color=”RGBA(255,255,255,0)” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n The financial well-being of Castle Community Bank Members is our priority. <\/p>\n Snoop is an innovative fintech app to help Castle members make the most of their money.<\/p>\n The free money management and budgeting app helps track your spending, cut your bills, and control your finances.<\/p>\n Based on your spending habits Snoop helps you:<\/p>\n Powered by secure Open Banking tech, working in partnership with your bank, Snoop never sees your bank login details.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/castlecommunitybank.co.uk\/wp-content\/uploads\/2022\/11\/feature-image-4_2x.png” title_text=”feature-image-4_2x” align=”center” admin_label=”Image” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_text=”Get the App” button_alignment=”center” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#EF1C2F” button_border_color=”#EF1C2F” button_border_radius=”30px” button_use_icon=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Back to Top” _builder_version=”4.27.0″ _module_preset=”default” global_module=”2810″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#top” button_text=”Back to top” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#27383C” button_border_color=”#27383C” button_border_radius=”30px” button_icon=”!||divi||400″ button_icon_color=”#ffffff” button_icon_placement=”left” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”benefits” module_id=”benefitscalculator” _builder_version=”4.27.0″ background_color=”#F4F5F7″ collapsed=”on” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n Over 8 million UK households are missing \u00a316 billion in benefits. We work in partnership with Inbest to help ensure that you receive all of the benefits that you\u2019re entitled to.<\/p>\n The Benefits Calculator will help you to understand your entitlements to Universal Credit, Pension Credit, Child Benefit, Council Tax Reduction and Help to save.<\/p>\n [\/et_pb_text][et_pb_toggle title=”Check your eligibility” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h6″ global_colors_info=”{}”]\n
A free confidential service to help achieve realistic solutions to debt problems.<\/li>\n
Citizens Advice Bureau \u2013 providing free, confidential and impartial advice on debt.<\/li>\n
The largest UK network of advice-providing organisations.<\/li>\n
<\/u><\/strong><\/a>A government run bureau that provides help and guidance on a number of aspects including debt, benefits and retirement options<\/li>\n
Free and independent debt advice available<\/li>\n
<\/strong><\/span><\/a>Government guidelines for debt respite scheme.<\/li>\n<\/ul>\n\n
–\u00a0<\/span>apply for a grant on the British Gas Energy Trust website<\/a>\n<\/li>\n
–\u00a0apply for a grant on the Scottish Power Hardship Fund website<\/a><\/p>\n<\/li>\n
–\u00a0apply for a grant on the Ovo Energy Fund website<\/a><\/p>\n<\/li>\n
–\u00a0<\/span>apply for a grant on the E.ON Energy Fund website<\/a><\/p>\n<\/li>\n
–\u00a0<\/span>apply for a grant on the E.ON Next Energy Fund website<\/a><\/p>\n<\/li>\n
–\u00a0<\/span>sign up to the priority services register to apply for a grant on the EDF Energy website<\/a><\/p>\n<\/li>\n
–\u00a0<\/span>apply for a grant on the Bulb Energy Fund website<\/a><\/p>\n<\/li>\n
–\u00a0<\/span>apply for a grant on the Octopus website<\/a><\/p>\n<\/li>\n<\/ul>\n\n
\nA free confidential service to help achieve realistic solutions to debt problems.
\nCitizens Advice Bureau England and Scotland
\nCitizens Advice Bureau \u2013 providing free, confidential and impartial advice on debt.
\nAdviceUK
\nThe largest UK network of advice-providing organisations.
\nMoney Helper
\nA government run bureau that provides help and guidance on a number of aspects including debt, benefits and retirement options
\nNational Debt Helpline
\nFree and independent debt advice available
\nBreathing Space England
\nGovernment guidelines for debt respite scheme.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” background_color=”#ffffff” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|8px|8px|8px|8px” global_colors_info=”{}”]Here\u2019s a list of energy suppliers who offer grants to their customers:<\/p>\n
\nScottish Power Hardship Fund \u2013 apply for a grant on the Scottish Power Hardship Fund website<\/p>\n
If you are concerned about your ability to pay your loan please get in touch with us, either by emailing repayments@castlecommunitybank.co.uk or by calling 0203 970 0110 during office hours.<\/p>\n
Breathing Space
Samaritans<\/p>\nBudget Planner<\/h3>\n
Fraud Awareness<\/h3>\n
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Snoop App<\/h3>\n
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Benefits Calculator<\/h3>\n